Privacy Policy & Cookies
Last Updated: August 2025
At No Sweat Experts, your trust matters to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This policy explains how we handle your data when you use our website, request services, or interact with us.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, billing address, and any other details you provide when requesting a quote or booking service.
- Service Information: Details about your home or business HVAC needs, service history, and equipment information.
- Technical Information: Your IP address, browser type, device information, and website usage patterns collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
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Provide and manage our HVAC services.
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Respond to inquiries and service requests.
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Send appointment confirmations, updates, and important service-related messages.
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Improve our website and customer experience.
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Send promotional offers (only if you have opted in).
We will never sell or rent your personal information to third parties.
3. Sharing Your Information
We only share your information when necessary to:
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Process payments securely.
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Work with trusted service providers who help us run our business (e.g., payment processors, scheduling software).
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Comply with legal obligations or protect our rights and safety.
Our service partners are required to keep your information secure and use it only for the purposes we specify.
4. Cookies & Tracking Technologies
Our website uses cookies to:
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Improve your browsing experience.
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Remember your preferences.
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Analyze website traffic to help us improve.
Cookies are small text files stored on your device. You can manage or disable cookies in your browser settings, but please note some parts of the site may not function properly without them.
5. Your Privacy Choices
Your have the right to:
Access, update, or delete the personal information we have about you.
Opt out of marketing emails at any time by clicking the “unsubscribe” link in our messages.
Adjust your cookie preferences through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. However, no system is 100% secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at:
No Sweat Experts
[email protected]
(972) 292-8831